Wednesday, 8 February 2012

Bio travel do try, bless them

After a snotty email from Biotravel complaining about my advertising,
I have decided to doulble check and guess what everything is above board and legal.
These guys must be scared, desperate clutching at straws i am not sure.
However just remember if you require a taxi from Newquay Airport or indeed to Newquay Airport there is only ONE company you need to contact:
www.newquay-airport-taxis.co.uk

I Thank you
Phil

Wednesday, 5 October 2011

Who have I upset now?

Someone has reported me to Google for not being based at Newquay Airport!
Well i have spoken to Google and they are quite happy with my listing in
Google places.

So better luck next time

Thanks

Sunday, 22 May 2011

Bio travel Not Happy!!!!

Well what can i say.
Bio Travel are mighty P****d off. They quoted £90 to a customer for travel to Falmouth, wait and return. When the customer asked me for a phone number of an alternative taxi company, i duelly abliged.
Tim from Bio claims that this person was his customer!
The customer came to me in arrivals and asked me for a price. Then i said i was too busy but would be cheaper than bio travel in any case. She then asked me for a taxi number, so i gave her the number for another taxi company in Newquay.
Bio travel do not have the automatic right to any customer just because they have the airport contract.
This is a free country where people have the right to choose.
Someone should tell Biotravel this!!!!!!!!!

Wednesday, 20 April 2011

Dont forget to book your Newquay Airpoirt taxis with www.newqauay-airport-taxis.co.uk
Easter is a busy time. Always book in advance there is not a taxi rank at the Airport. Plus you WILL save money if you dont use the mini cab firm in arrivals.
Have a good Easter.

Tuesday, 22 February 2011

Feedback from our customers:----------



www.newquay-airport-taxis.co.uk

______________________________________________________________________________________________________________________


Name - Ann Roberts
  When did you use us? -  May and Oct 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  A superb service, We were greeted at the airport by Phil who took us to Falmouth and returned my daughter and I three days later. As a service I have to give full marks!


  Can we add your comments to our website? - Yes


______________________________________________________________________________________________________________________


Name - Sally Harwood
  When did you use us? -  August 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. Would definately recommend to others. Easy booking process. Friendly, reliable service. Will be using again next year.

  Can we add your comments to our website? - Yes


_____________________________________________________________________________________________________________________


Name - Mrs E. Price
  When did you use us? -  july 9th/july16th 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  found your site easy to use

  Can we add your comments to our website? - Yes


______________________________________________________________________________________________________________________


Name - Martin Stannard
  When did you use us? - July 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Hi Phil, just a quick thanks for the great servise provided by Carbis Cabs over the weekend. Most cab companies, I'm sure, wouldn't have a) waited for our delayed flight to arrive on Friday and b) not charge extra. We're looking to visit Newquay again next year and will use your company again without a doubt.

  Can we add your comments to our website? - Yes



______________________________________________________________________________________________________________________

Name - Margaret Kelly

  When did you use us? - June 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Excellent service -prompt, efficient and friendly - hope to use you again for next year's hols! Thanks

  Can we add your comments to our website? - Yes


______________________________________________________________________________________________________________________

Name -  Tim Hodgson
  When did you use us? - Thurs 3/ Sat 5th June

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Fantastic service , efficient, reliable and very reasonable!

  Can we add your comments to our website? - Yes



______________________________________________________________________________________________________________________


Name -  I. Barretta
  When did you use us? - April 7th 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Very friendly service - will definately used again. Many thanks.

  Can we add your comments to our website? - Yes



______________________________________________________________________________________________________________________

Name - Diana Childs
  When did you use us? - April 7th 2010

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Both were excellent! Thank you so much for returning my phone so promptly. I am sorry to have put you to so much trouble.

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Oliver Dismore
  When did you use us? - at least once a week

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
Very happy with both thank you. Always prompt and couteous and the on-line booking makes the process completely hassle free

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - Mr Rourke
  When did you use us? - 25/11/09

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. They confirmed my booking within minutes even though it was made late at night. The driver met me at the airport and took me straight to my destination. I will use them again in a couple of weeks time when I am visting the area again.


  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - Best
  When did you use us? - 11/10/09

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Seems fine as it is

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - James Hunter
  When did you use us? - Sun 4 th Oct

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  The link to the feedback form in the email was incorrect.

  Can we add your comments to our website? - Yes

Response by Carbis Cabs -  Many thanks for that the problem has now been corrected:-




______________________________________________________________________________________________________________________


Name - Martin
  When did you use us? - Sep 2009

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, Will use again

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - Bettina Boehm
  When did you use us? - July 2009

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, sudden reply. Driver picked us up on time. Friendly staff. Nothing to improve



  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Anne Marren
  When did you use us? - July 2009

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  excellent service was waiting for us and no delay whatsoever great value on return journey. lovely drivers and real chatty.



  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Mr Derek Fitton
  When did you use us? - May 2009

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service
Highly recommend


  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Mrs Green
  When did you use us? - Winter Months from Newquay

  Were you happy with the driver? - Yes
   Were you happy with the price? - Yes
  Would you use us agian? - Yes
How can we improve our site or service? -  Very professional service.When my flight was unexpectedly diverted to Plymouth, I had a call as soon as we landed from the driver to reassure me that he was fully aware of the situation and would be waiting to drive me home.


  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Natalie
  When did you use us? - april 2009

  Were you happy with the driver? - Yes
 Were you happy with the price? - Yes
Were you happy with the driver? - Yes
How can we improve our site or service? -  No compliants at all. Very efficient booking service, all confirmed within minutes of booking and drivers were on time and very pleasant.


  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - Val Hawkins
  When did you use us? - april 2009

  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I can't think of anything you could do to improve, service, price and courtesy were all excellent!

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - Bethany Williams
  When did you use us? - 4th and 11th april 2009

  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - It Is Fine.

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________


Name - William Bolding
  When did you use us? - 8th april 2009

  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I had flown my 15 year old son down to newquay to meet friends, Staff were very helpful. I was happy to know that he was being picked up and then collected by the same car and the same driver which gave me peace of mind with him travelling by himself. I had sent fare down and he paid all at once. many thanks for all your help.

  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - GERNAIS Anthony
  When did you use us? - 12 april 2009

  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - All Is Ok
  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________



Name - Margaret Oakley
  When did you use us? - 02/01/09
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Thankyou for the excellent service and your patience considering the delay in our arrival. I will be recommending your service to any friends who visit Newquay and require a cab
  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

Name - Peter B  - Falmouth 
  When did you use us? - Regular Airport Trips to and from Falmouth
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - The service has been prompt and efficient on every trip. An exceptional, economical and pleasant experience.
  Can we add your comments to our website? - Yes

______________________________________________________________________________________________________________________

  Name - Norma Campbell
  When did you use us? - 29th. May and 19th June 2008
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Excellent service, fair prices, pleasant helpful drivers. Keep doing what you're doing. No need for improvement!
  Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________

  Name - Ian Ward
  When did you use us? - April 2008. Pelynt and return
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - Difficult to say as we have used your service just once so far... but we will be doing so again
  Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________

  Name - CLR
  When did you use us? - April 2008
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - No suggestions - great friendly prompt service.
  Can we add your comments to our website? - Yes
_____________________________________________________________________________________________________________________


  Name - Peter Bellamy
 
 When did you use us? - 07 March 08. Falmouth and return
  Were you happy with the driver? - Yes
  Were you happy with the price? - Yes
  Would you use us again? - Yes
  How can we improve our site or service? - I was happy with the prompt and polite service provided. 
 I would not hesitate in using Carbis Cabs in the future.
  Can we add your comments to our website? - Yes

_____________________________________________________________________________________________________________________

Kimberley
2 passengers to Fowey and return

When did you use us? - 8/9 march 2008
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - happy with both aspects; reliable profressional, fairly priced service

_____________________________________________________________________________________________________________________

Mr & Mrs Roberts

2 passengers to Lands End

When did you use us? - 22/10/07

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Your service could not have been better and your website is very easy to use.

_____________________________________________________________________________________________________________________

Mr Daniel Parry

1 passenger to airport from Helston

When did you use us? - 3 and 5 November

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Service is excellent

_____________________________________________________________________________________________________________________

Dr penny newman

1 passenger to Fowey

When did you use us? - october

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - excellent site , maybe a rough price quide to popular destinations

Response by Carbis Cabs -  Please see our web site for a list of prices to our most popular destinations at:-

                                            http://www.newquay-airport-taxis.co.uk/instant_quote_7.html

____________________________________________________________________________________________________________________

Sue Nash

2 passengers to Newquay

When did you use us? - Sept 07

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - No complaints and completely happy with service, just keep it up!


_____________________________________________________________________________________________________________________

V Stephens/Alun Whiteley

2 Passengers to Boscastle


When did you use us? - 14th September 2007

 Were you happy with the driver? - Yes

 Were you happy with the price? - Yes

 Would you use us again? - Yes

 How can we improve our site or service? - Keep up the good work, no problems what so ever.

Very pleasurable journey with the driver and comfortable.

______________________________________________________________________________________________________________________________________

Sally. H.
3 passengers to Penzance

When did you use us? - June/July 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Everything was efficient and friendly. I really appreciated the driver's sensitivity with coping with a car sick prone child - careful driving meant that she wasn't actually sick anyway! Well done! As soon as we get our holiday dates for next year we'll be booking our taxi to and from Penzance heliport. Thanks.

_____________________________________________________________________________________________________________________________________

Scott C

1 passenger to Padstow

When did you use us? - November 2006

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - It was a Ronseal experience - no real need for change

_____________________________________________________________________________________________________________________________________

Mrs L Harris

2 passengers to Padstow

When did you use us? - 10 & 11 March

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Website is fine. Phil replied promptly to my e-mail. Driver excellent and on time.


_____________________________________________________________________________________________________________________________________

Mr Ashley

3 Passengers to Padstow

When did you use us? - Apr 26 & 29, 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - Very friendly, great service, adapted to our change of plan without any problem.  Would definitely use again!

______________________________________________________________________________________________________________________________________

Mr A Stephens

2 Passengers to Headland Hotel Newquay

When did you use us? - March 2007

Were you happy with the driver? - Yes

Were you happy with the price? - Yes

Would you use us again? - Yes

How can we improve our site or service? - The service was excellent and a lot cheaper than other quotes we had. 

AND a really nice guy who gave us loads of local info.  Excellent






 








Do you realize that every airport that uses a contracted taxi company for onward travel means that the taxicompany will charge you as much as they can because thier overheads are so high.
If you havent booked a taxi in advance then it could cost you a fortune to get to your final destination.
The best option therefore is to do a Google search and prebook you taxi.
For Newquay airport try : www.newquay-airport-taxis.co.uk

Friday, 30 March 2007

Are you going to fly into Newquay Airport soon?
Do not use the taxis that are parked at the airport taxi rank!
They pay to park there.
So those costs are passed on to you the customer.
Book in advance at www.newquay-airport-taxis.co.uk
Because:-
1. It will save you money
2. It will insure that a taxi will be there for you