Wednesday, 8 February 2012
Bio travel do try, bless them
I have decided to doulble check and guess what everything is above board and legal.
These guys must be scared, desperate clutching at straws i am not sure.
However just remember if you require a taxi from Newquay Airport or indeed to Newquay Airport there is only ONE company you need to contact:
www.newquay-airport-taxis.co.uk
I Thank you
Phil
Wednesday, 5 October 2011
Who have I upset now?
Well i have spoken to Google and they are quite happy with my listing in
Google places.
So better luck next time
Thanks
Sunday, 22 May 2011
Bio travel Not Happy!!!!
Bio Travel are mighty P****d off. They quoted £90 to a customer for travel to Falmouth, wait and return. When the customer asked me for a phone number of an alternative taxi company, i duelly abliged.
Tim from Bio claims that this person was his customer!
The customer came to me in arrivals and asked me for a price. Then i said i was too busy but would be cheaper than bio travel in any case. She then asked me for a taxi number, so i gave her the number for another taxi company in Newquay.
Bio travel do not have the automatic right to any customer just because they have the airport contract.
This is a free country where people have the right to choose.
Someone should tell Biotravel this!!!!!!!!!
Wednesday, 20 April 2011
Tuesday, 22 February 2011
Feedback from our customers:----------

www.newquay-airport-taxis.co.uk
______________________________________________________________________________________________________________________
Name - Ann Roberts
When did you use us? - May and Oct 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  A superb service, We were greeted at the airport by Phil who took us to Falmouth and returned my daughter and I three days later. As a service I have to give full marks!
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Sally Harwood
When did you use us? - August 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. Would definately recommend to others. Easy booking process. Friendly, reliable service. Will be using again next year.
Can we add your comments to our website? - Yes
_____________________________________________________________________________________________________________________
Name - Mrs E. Price
When did you use us? - july 9th/july16th 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  found your site easy to use
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Martin Stannard
When did you use us? - July 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Hi Phil, just a quick thanks for the great servise provided by Carbis Cabs over the weekend. Most cab companies, I'm sure, wouldn't have a) waited for our delayed flight to arrive on Friday and b) not charge extra. We're looking to visit Newquay again next year and will use your company again without a doubt.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Margaret Kelly
When did you use us? - June 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
Excellent service -prompt, efficient and friendly - hope to use you again for next year's hols! Thanks
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Tim Hodgson
When did you use us? - Thurs 3/ Sat 5th June
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
Fantastic service , efficient, reliable and very reasonable!
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - I. Barretta
When did you use us? - April 7th 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
Very friendly service - will definately used again. Many thanks.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Diana Childs
When did you use us? - April 7th 2010
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
Both were excellent! Thank you so much for returning my phone so promptly. I am sorry to have put you to so much trouble.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Oliver Dismore
When did you use us? - at least once a week
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
Very happy with both thank you. Always prompt and couteous and the on-line booking makes the process completely hassle free
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Mr Rourke
When did you use us? - 25/11/09
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service. They confirmed my booking within minutes even though it was made late at night. The driver met me at the airport and took me straight to my destination. I will use them again in a couple of weeks time when I am visting the area again.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Best
When did you use us? - 11/10/09
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Seems fine as it is
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - James Hunter
When did you use us? - Sun 4 th Oct
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  The link to the feedback form in the email was incorrect.
Can we add your comments to our website? - Yes
Response by Carbis Cabs - Many thanks for that the problem has now been corrected:-
______________________________________________________________________________________________________________________
Name - Martin
When did you use us? - Sep 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, Will use again
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Bettina Boehm
When did you use us? - July 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Great Service, sudden reply. Driver picked us up on time. Friendly staff. Nothing to improve
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Anne Marren
When did you use us? - July 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  excellent service was waiting for us and no delay whatsoever great value on return journey. lovely drivers and real chatty.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Mr Derek Fitton
When did you use us? - May 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Excellent service
Highly recommend
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Mrs Green
When did you use us? - Winter Months from Newquay
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us agian? - Yes
How can we improve our site or service? -  Very professional service.When my flight was unexpectedly diverted to Plymouth, I had a call as soon as we landed from the driver to reassure me that he was fully aware of the situation and would be waiting to drive me home.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Natalie
When did you use us? - april 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Were you happy with the driver? - Yes
How can we improve our site or service? -  No compliants at all. Very efficient booking service, all confirmed within minutes of booking and drivers were on time and very pleasant.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Val Hawkins
When did you use us? - april 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - I can't think of anything you could do to improve, service, price and courtesy were all excellent!
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Bethany Williams
When did you use us? - 4th and 11th april 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - It Is Fine.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - William Bolding
When did you use us? - 8th april 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - I had flown my 15 year old son down to newquay to meet friends, Staff were very helpful. I was happy to know that he was being picked up and then collected by the same car and the same driver which gave me peace of mind with him travelling by himself. I had sent fare down and he paid all at once. many thanks for all your help.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - GERNAIS Anthony
When did you use us? - 12 april 2009
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - All Is Ok
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Margaret Oakley
When did you use us? - 02/01/09
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Thankyou for the excellent service and your patience considering the delay in our arrival. I will be recommending your service to any friends who visit Newquay and require a cab
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Peter B - Falmouth
When did you use us? - Regular Airport Trips to and from Falmouth
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - The service has been prompt and efficient on every trip. An exceptional, economical and pleasant experience.
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Norma Campbell
When did you use us? - 29th. May and 19th June 2008
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Excellent service, fair prices, pleasant helpful drivers. Keep doing what you're doing. No need for improvement!
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - Ian Ward
When did you use us? - April 2008. Pelynt and return
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Difficult to say as we have used your service just once so far... but we will be doing so again
Can we add your comments to our website? - Yes
______________________________________________________________________________________________________________________
Name - CLR
When did you use us? - April 2008
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - No suggestions - great friendly prompt service.
Can we add your comments to our website? - Yes
_____________________________________________________________________________________________________________________
Name - Peter Bellamy
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - I was happy with the prompt and polite service provided. I would not hesitate in using Carbis Cabs in the future.
Can we add your comments to our website? - Yes
_____________________________________________________________________________________________________________________
Kimberley
2 passengers to Fowey and return
When did you use us? - 8/9 march 2008
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - happy with both aspects; reliable profressional, fairly priced service
_____________________________________________________________________________________________________________________
Mr & Mrs Roberts
2 passengers to Lands End
When did you use us? - 22/10/07
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Your service could not have been better and your website is very easy to use.
_____________________________________________________________________________________________________________________
Mr Daniel Parry
1 passenger to airport from Helston
When did you use us? - 3 and 5 November
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Service is excellent
_____________________________________________________________________________________________________________________
Dr penny newman
1 passenger to Fowey
When did you use us? - october
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - excellent site , maybe a rough price quide to popular destinations
Response by Carbis Cabs - Please see our web site for a list of prices to our most popular destinations at:-
http://www.newquay-airport-taxis.co.uk/instant_quote_7.html
____________________________________________________________________________________________________________________
Sue Nash
2 passengers to Newquay
When did you use us? - Sept 07
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - No complaints and completely happy with service, just keep it up!
_____________________________________________________________________________________________________________________
V Stephens/Alun Whiteley
2 Passengers to Boscastle
When did you use us? - 14th September 2007
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Keep up the good work, no problems what so ever.
Very pleasurable journey with the driver and comfortable.
______________________________________________________________________________________________________________________________________
Sally. H.
3 passengers to Penzance
When did you use us? - June/July 2007
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Everything was efficient and friendly. I really appreciated the driver's sensitivity with coping with a car sick prone child - careful driving meant that she wasn't actually sick anyway! Well done! As soon as we get our holiday dates for next year we'll be booking our taxi to and from Penzance heliport. Thanks.
_____________________________________________________________________________________________________________________________________
Scott C
1 passenger to Padstow
When did you use us? - November 2006
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - It was a Ronseal experience - no real need for change
_____________________________________________________________________________________________________________________________________
Mrs L Harris
2 passengers to Padstow
When did you use us? - 10 & 11 March
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Website is fine. Phil replied promptly to my e-mail. Driver excellent and on time.
_____________________________________________________________________________________________________________________________________
Mr Ashley
3 Passengers to Padstow
When did you use us? - Apr 26 & 29, 2007
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - Very friendly, great service, adapted to our change of plan without any problem. Would definitely use again!
______________________________________________________________________________________________________________________________________
Mr A Stephens
2 Passengers to Headland Hotel Newquay
When did you use us? - March 2007
Were you happy with the driver? - Yes
Were you happy with the price? - Yes
Would you use us again? - Yes
How can we improve our site or service? - The service was excellent and a lot cheaper than other quotes we had.
AND a really nice guy who gave us loads of local info. Excellent
If you havent booked a taxi in advance then it could cost you a fortune to get to your final destination.
The best option therefore is to do a Google search and prebook you taxi.
For Newquay airport try : www.newquay-airport-taxis.co.uk
Friday, 30 March 2007
Do not use the taxis that are parked at the airport taxi rank!
They pay to park there.
So those costs are passed on to you the customer.
Book in advance at www.newquay-airport-taxis.co.uk
Because:-
1. It will save you money
2. It will insure that a taxi will be there for you